FAQ's

Serene Fetal Doppler is a home-use device that allows expecting mothers and families to hear their baby’s heartbeat during pregnancy. It’s safe, non-invasive, and easy to use from the comfort of your home.

While some users can detect a heartbeat as early as 10–12 weeks, every pregnancy is different. We recommend using it from 14–16 weeks onward for more reliable results. If you’re unsure, please consult your healthcare provider.

Yes! The device uses ultrasound technology similar to that used in hospitals, but at lower, safe levels. It is FDA-cleared and CE-certified, and safe for occasional, short-term use at home.

Just apply a small amount of gel on your belly, turn on the device, and gently move the probe until you hear the heartbeat. Detailed instructions are included in the user guide provided with your product.

No. The Serene Doppler is for reassurance and bonding purposes only.
It is not a diagnostic medical device. Always follow your doctor’s schedule and contact your healthcare provider immediately in case of reduced movement, unusual symptoms, or difficulty finding the heartbeat.

Don’t panic! Sometimes the baby is too small, in a different position, or it’s just too early. Take a break and try again later. If you’re concerned or unsure, please contact your doctor or midwife for professional guidance.

The Serene Doppler runs on 2 AA batteries. It’s lightweight and portable for easy use at home or while traveling.

Yes, your Serene Doppler comes with a free sample ultrasound gel. Once it finishes, you can easily purchase standard ultrasound gel or even use alternatives like aloe vera gel or baby oil (though gel gives the best results).*

We deliver all across Pakistan within 2–4 working days. You will receive a tracking link once your order is dispatched.

Due to the intimate nature of this product, we accept returns only on unopened, unused products within 7 days of delivery. In case of a damaged or defective item, please contact us within 48 hours of receiving your order.